UPDATED COVID 19 policies as of February 1, 2022
Business Hours: Mon-Thurs 8am-8pm; Fri 8am-6pm; Saturday 8am-2pm and Sunday-Closed
Bel Air Veterinary Hospital’s desire is to keep our staff and clients as safe as possible, as we continue to provide your pets the care they need. The following outlines how we plan to move forward during these uncertain times. We thank you in advance for your patience and understanding and we encourage you to call with any questions or concerns you may have.
In order to adhere to the guidelines set by Governor Hogan and the CDC to limit potential spread of this virus we ask IF YOU OR ANYONE YOU HAVE BEEN IN CONTACT WITH ARE EXPERIENCING ANY SYMPTOMS SUCH AS: FEVER, COUGHING, SORE THROAT, OR RESPIRATORY DISTRESS, WE ASK THAT YOU PLEASE CANCEL ANY PROCEDURE FOR YOUR PET. We are also asking our clients to stay home and be fever free for 24 hours, without medication, prior to coming to our hospital.
Bel Air Veterinary Hospital will be allowing 1 client to come into the hospital to be with their pet during the pet’s exam.
Please REMAIN IN YOUR VEHICLE and call us at 410-838-4900 upon arriving in our parking lot. Let our Customer Service Representative know what parking spot you are in, the reason for your visit AND if you will be bringing your pet in or if you would like to remain curbside. When the Doctor is ready to see your pet, we will call and ask you to bring your pet in. If remaining curbside, one of our staff members will bring your pet in for their appointment. Remember that all dogs must be on a leash and cats must be in secure carriers. Payment will be collected over the phone after the Doctor has spoken with you. We ask that you are available, by phone, while your pet is in the hospital.
We kindly ask for your patience and understanding as we are, and have been, doing our absolute best in trying to take care of all our patients. We have seen a significant increase in new pets as so many welcomed them into their homes during the pandemic. With a few local Pet ER’s closing and changing their appointment protocols, it has put an incredible demand on our hospital’s resources.