Business Hours – Mon-Thurs 8am-8pm/ Friday 8am-6pm/ Saturday 8am-2pm/ Sunday – Closed
Bel Air Veterinary Hospital’s desire is to keep our staff and clients as safe as possible, as we continue to provide your pets the care they need. The following outlines how we plan on moving forward during the uncertain times of COVID-19. We thank you in advance for your patience and understanding and we encourage you to call us with any questions or concerns you may have.
In compliance with current public health guidelines and incorporating the practice of social distancing, only hospital personnel will be allowed access to the building.
In order to adhere to the guidelines set by Governor Hogan, the CDC and W.H.O. to limit potential spread of this virus we ask IF YOU OR ANYONE YOU HAVE BEEN IN CONTACT WITH ARE EXPERIENCING ANY SYMPTOMS SUCH AS: FEVER, COUGHING, SORE THROAT OR RESPIRATORY DISTRESS, WE ASK THAT YOU PLEASE CANCEL ANY PROCEDURE FOR YOUR PET. If you have traveled in the past 14 days, please wait 14 days before coming to our hospital. We are also asking our clients to stay home and be fever free for 24 hours, without medication, prior to coming to our hospital.
We continue to be open for business and will be offering services under the new social distancing guidelines. UPON ARRIVAL PLEASE STAY IN YOUR VEHICLE. You will be greeted by one of our team members and you will be served in order of your appointment/arrival time.
- Appointment: Due to Covid-19, we are currently suspending our walk-in hours. We are seeing pets by appointment only at this time.
- When your pet stays with us for a procedure or needs to be hospitalized: We will provide you a Medical Treatment Plan and admission forms to be signed before taking your pet in to the hospital. We will admit your pet for treatment and you are always welcome to call for updates. All discharge instructions, home care, etc., will be discussed over the phone, as well as collecting payment.
- For the safety of your pet – cats must be in a carrier and dog’s collars must be properly fitted for safe transport into the hospital.
- We recommend that you have at least 2 weeks of your pet’s food and medication on hand. We would be happy to sign you up for Hills to Home or Purina Vet Direct and your pet’s food will be shipped directly to you! For medication refills, please call us 24 hours in advance so we can get everything approved and ready for pick-up.
These are unprecedented times. Please try and support our local businesses as best possible. These will be very trying times over the next weeks and possible months, but we can work together to help one another. Please be kind and patient to all. We will do all we can to help the pets, our team, and our community to work through these difficult circumstances.
As always, thank you for allowing us to care for your pets.
The Doctors and Staff of Bel Air Veterinary Hospital